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Facilitators of Successful Change Management in Maintenance and Operations Workforces
Create Workplace Leadership and Workforce Buy-in with
the 100 Day 'Change to Win' Team-Based Program
Industrial Business Management Consultants, Perth, Western Australia
Our methods of creating willing workplace change is to help your people be workplace leaders and body-of-knowledge experts. Teams of 6 to 8 people are set-up to solve important work problems. The teams follow our 'Change to Win' 100 Day program workbook section by section. You can get a copy of the 'Change to Win' 100 Day program workbook by clicking this link: 'Change to Win' Business Improvement Teams Workbook (56 Pages)
Your people work together to analyse the causes, become knowledgable in the solutions to the problems, and develop a plan to address the causes using the new answers the team finds. The team implements the new methods and teaches the changes to the rest of the work force. During this period we facilitate the process and coach the team to a successful outcome.
People don't like being told what to do. You have probably been at the receiving end of such a situation. Someone more senior tells you how to do a thing. They don't even ask for your opinion, or if they do it is often insincere. You may openly comply, but inside you are annoyed. There is not much chance that you will do the job well, or that you will even be interested in trying to do it well. That approach is far too common, and explains much that is wrong with our businesses and workplaces.
The 'Change to Win' method is team based and team building. No team member is more superior than any other. In the team all are equal. They bring their expertise and best know-how to the team for the benefit of all. Right from the start the feeling is one of positive expectation. People have come together for an important reason. Those in the team are the ones who will become the experts on it and will solve it.
The 'Change to Win' teams are also used to bring new ideas and solutions into a business. If you want people to change their ways to more modern practices, use the team approach to bring the better answers into the operation. Like for solving problems, you set-up the team to become the experts and trainers on the new initiative. The difference this time is that you task the team with going outside the company and search for the better answers that exist outside of the business. When they find a better way that will improve your operation, the team has the responsibility to become educated in the approach, plan how to bring it into the workplace and to then make the necessary changes so it happens.
This is the way of encouraging workplace leadership we use when we consult with clients. We are more mentors and coaches than consultants. Instead of forcing our solutions onto you to solve your problems (just like someone more superior), and then leaving you with them at the end of the assignment, we pass you a system and a process that you use to fix the problems yourself. This keeps the ownership of your problems with you, where they belong, but the 'Change to Win' process lets you learn and become the experts, so that you and your team can solve them yourselves. When we leave, you have learned to be a workplace leader who can forever use the process to build and strength workplace performance.
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