Look at a Quality System and what you see is a formal set of documented processes and procedures used to manage and control outcomes—but that’s not what is most important in a QMS
Building a truly effective QMS is much more than having a business managed with policies, workflow diagrams, process descriptions, procedures, checklists, document control, training, and performance monitoring.
A Quality System has to bring the organization exceptional business performance and results.
ISO 9001 Quality Management Systems – Requirements is the international business quality management system standard. The current version is the outcome of regular development starting with the first release of the ISO 9000 quality series in the early 1980s. The ISO 9000 series was eventually trimmed down to one master standard and a guidebook. Other quality system standards developed that were specific to particular industries, but the ISO 9001 Quality System was universally applicable to all organisations.
You don’t need to have ISO 9001 Certification to have a successful QMS. You can develop powerful business quality management processes that deliver great benefits without ever getting ISO 9001 accredition. It’s not the ISO 9001 certificate on the wall that matters; it is the diligent use of the proper systems, methods and processes that makes all the difference, and which brings all the benefits.
The tutorials and documents listed below aim to help you get the most benefit possible for your quality system, whether or not you go for ISO 9001 accreditation.
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Techniques and Tools to Identify, Analyse and Solve Business Management, Operations Management and Maintenance System and Process Problems
- The Steps in Developing a ISO 9001 Quality Management System (105 KB PDF file)
- How to write the contents of the Lead Quality Manual Document
- ISO 9001 Quality Management System Framework (100 KB PDF file)
- Example Accuracy Controlled Enterprise (ACE) 3T Job Procedure (1.1 MB PDF file)
- How to Conduct a QMS Tabletop Gap Analysis (500 KB PDF file)
- Writing Work Quality Procedures to Improve Process Reliability (1.9 MB PDF file)
Find out more about our training PowerPoint presentations on Lean and Quality Management from our Lean and Quality Management Training Store where you can purchase them online.
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